One of the most familiar faces at U3A Noosa is reception coordinator Michelle Donnan.
“The reception desk at Michell House is the first point of contact for everyone who comes here and I do believe a friendly smile and warm greeting are so important. They can make so much difference to someone’s day,” says Michelle.
Michelle, who was brought up in Miles, in western Queensland, moved to the Noosa region from the Gold Coast 10 years ago. Any plans she had to end her long and successful corporate career were abandoned when she was quickly offered work here, first in retail and then in the real estate industry.
But in May last year, she finally retired and soon after, through Volunteering Sunshine Coast, found a volunteer role on the reception desk at U3A.
Michelle’s efficiency and organisational skills were quickly recognised and she was appointed reception co-ordinator, leading a team of seven receptionists and interacting with members, tutors, volunteers and the management committee.
“I don’t miss the corporate world,” she says. “I had a great career but after 40 years I was ready for a change. I do try to bring the same efficiency to this role as I did to my working life as I have a strong work ethic – loyalty and trust are so important to me.”
Michelle works on reception on Mondays and Fridays and has other interests outside U3A, especially family. Now she is looking forward to participating in the U3A course, History’s Outstanding Women, which gets underway early next year.
She loves travelling and since Scotland is her favourite overseas destination she is excited about celebrating her first Scottish Yuletide in just a few weeks. She leaves with a special “thank-you” to all the Reception volunteers for their hard work during the past year.