COVID SAFE Plan 12 July 2020

U3A Noosa COVID SAFE Plan Ver 2.0

Updated 12 July 2020

  1. Check your business can operate.In accordance with Queensland Health Restrictions on Business, Activities and Undertakings Direction , U3A Noosa meets the criteria for a Non-residential institution.
  2. Check the Queensland Government’s COVID-19 website at to confirm you can operate your business and whether any specific restrictions apply.
    U3A Noosa notes that Stage 3 of the Queensland Government Roadmap to easing Queensland’s restrictions was implemented on 10 July 2020.  The maximum number of people permitted in the venue is 100.

    In accordance with Stage 3 social distancing requirements, the following maximum numbers will be permitted in Michell House classrooms and venues:
    Auditorium                                        21
    Margaret Christie Studio               21
    Language Room                              10
    Games Room                                   10
    Computer Room                             12

Committee Room                           5

  1. ❑ If your business has been closed, check the condition of equipment and facilities are fully functioning, such as gas, electricity, toilets, and hand-washing facilities. Ensure food and beverages stored at your business have not been contaminated or are now out of date.A facilities check was conducted by Implementation Team and Reception staff on 09 July 2020. All food and out of date beverages were discarded.
  2. Wellbeing of workers❑ Direct workers to stay at home if they are sick, and to go home immediately if they become unwell. Require them to be tested for COVID-19 if they have any symptoms of acute respiratory disease (cough, sore throat, shortness of breath) or a fever or history of fever. They must remain in isolation at home till they get a negative result for COVID-19.Reception staff have been advised not to attend U3A Noosa premises if unwell or awaiting outcome of COVID-19 testing.

    ❑ Consider safety risks and manage these according to the appropriate hierarchy of controls i.e. elimination, substitute, isolation, administrative controls then personal protective equipment where required.

    Principal safety risks pertain to members of a vulnerable group i.e. seniors meeting in close proximity. No other extraordinary risk factors. have been identified

    ❑ Implement measures to maximise the distancing between workers to the extent it is safe and practical and minimise the time that workers are in close contact.
     ▪ Where it is practical and safe to do so, review tasks and processes that usually require close interaction and identify ways to modify these to increase social distancing between workers.
     ▪ Introduce work from home arrangements where workers are able to work from home, such as administrative work where no face to face contact is required.

    Reception area working arrangements were reviewed with Reception staff on 09 July 2020.  One staff member will be located at the Reception desk and a second staff member will act as a scout, politely checking compliance with COVID-19 guidelines by attendees.  The scout will also assist by answering phone call in another room and by assisting attendee movement within the premises.  Staff are to wear gloves when handling money.

    ❑ Modify processes behind the counter (including in break rooms) to limit workers having to be in close contact, as much as possible. Assign workers to specific workstations to minimise the need to go into other spaces and time breaks to ensure social distancing.

    Small desks are to be placed in front of the Reception desk to ensure social distancing  is maintained between attendees and Reception staff. 
    Tape will be placed on the Reception area floor and outside the Michell House entrance to indicate social distancing requirements.
    Member expressions of interest in U3A courses and activities will be taken in the computer room.  Reception staff rather than the member will complete documentation to minimise contact.  

  3. ❑ Postpone, cancel or use electronic communications such as video conferencing for non-essential face to-face gatherings, meetings and training.In accordance with the requirements of the Noosa Council Disaster Recovery and Resilience Grant and tutor and member feedback, further planning for ongoing electronic-based activities is being conducted. ❑ Consult with workers on COVID-19 measures in the workplace and provide workers with adequate information and education, including changes to work tasks and practices and appropriate cleaning and disinfection practices at work.

    A checklist of required cleaning and disinfecting procedures, including the location of hand sanitiser will be provided for Reception staff.

    Tutors are to be provided with an aide memoire of required classroom procedures.  Tutors are to undertake sanitising and cleaning of their areas with assistance from the Reception scout if required.  Classes or workshops running for two hours should include a break after one hour.

    Members are to be provided with an aide memoire of required U3A Noosa safety procedures.

    ❑ Put signs and posters up to remind workers and others of the risk of COVID-19.

    In consultation with Reception staff, required signage and locations were identified on 09 July 2020.  A3 signs addressing stay at home if unwell, social distancing, and handwashing to be displayed.

    Social distancing

    ❑ Place signs at entry points to instruct customers not to enter the shop if they are unwell or have COVID19 symptoms. The sign should state that businesses have the right to refuse service and must insist that anyone with these symptoms leaves the premises.

    Signage compliant with this requirement to be located at entrance.

    ❑ If practicable set up separate exit and entry points to minimise contact.

    The possible use of separate entry and exit points was assessed on 09 July 2020, but is not regarded as practicable.  Other satisfactory social distancing strategies which have been implemented.

    ❑ Implement measures to restrict numbers within the premises, and ensuring an average distance of 4 square metres per person.

    Signage to be installed outside each classroom indicating maximum number of permitted attendees in accordance with the 4 square metre rule, and that seating is not to be moved.

    ❑ Ensure social distancing by placing floor or wall markings or signs to identify 1.5 metres distance between persons for queues and waiting areas.

    As previously noted, tape will be placed on the Reception area floor and outside the Michell House entrance to indicate social distancing requirements.

    ❑ Consider using physical barriers where practical, such as plexiglass around serving counters.

    As previously noted, small desks are to be placed in front of the Reception desk to ensure social distancing is maintained between attendees and Reception staff. 

    ❑ Remove waiting area seating or space seating at least 1.5 metres apart.

    No seating to be provided in Reception area

    Classroom seating to be a minimum of 1.5 metres apart.

    ❑ Limit the use of cash transactions by encouraging customers to use tap and go, direct deposit or other contactless payment options.

    Staff and tutors to use disposable gloves when handling cash payments.

    ❑ Limit walk-in appointments and interaction at the counter through the use of online/phone bookings.

    Reception staff to contact all members to ascertain proposed class attendance intentions.  Members to only attend classes where they have pre-booked.

  4. Hygiene and cleaning❑ Ensure customers are provided with hand washing facilities or appropriate alcohol-based hand sanitisers. Alcohol-based hand sanitiser containing at least 60% ethanol or 70% iso-propanol are recommended.Hand sanitiser to be provided and located in accordance with checklist of required cleaning and disinfecting procedures.

    ❑ Customers and staff must not be barefoot.

    Members attending activities where previously barefoot will be required to wear at least minimal footwear.
    ❑ Where customers and staff were previously required to use masks and gloves to control for risks other than COVID-19 infection (e.g. dust exposures), they must continue to do so. For controlling the risk of COVID-19 infection, masks and gloves may be considered as part of a range of controls.

    Gloves to be worn when money handling.

    ❑ Instruct staff to practise good hygiene by frequently cleaning their hands. Hand washing should take at least 20 to 30 seconds. Wash the whole of each hand, covering all areas with soap before washing with water. If hand washing is not practical, alcohol-based hand sanitiser containing at least 60% ethanol or 70% iso-propanol is recommended.

    Incorporated in Reception staff checklist, and tutor and member aides-memoire.

    ❑ Reduce the sharing of equipment and tools, remove shared books/ magazines from common areas.

    Incorporated in Reception staff checklist, and tutor and member aides-memoire.

    Library books to be sanitised before issue and following return.

    ❑ Refrain from using product testers or samples on more than one customer. Customers should refrain from any unnecessary contact with products they are not purchasing.

    Not applicable.

    ❑ Refrain from offering communal refreshments or water stations.

    Coffee machines, water stations, and communal refreshment facilities are not to be used until further notice.
    No food or beverage to be brought into class, with the exception of a beverage provided by the member to maintain hydration.

    ❑ Clean frequently touched areas and surfaces at least hourly with detergent or disinfectant (including shared equipment and tools, Eftpos equipment, tables, counter tops and sinks).

    Cleaning and disinfecting to be carried out by tutors and Reception staff in accordance with  checklist of required cleaning and disinfecting procedures and tutor aide-memoire.

  5. Deliveries, contractors and visitors attending the premises❑ Where practical, direct delivery drivers or other contractors visiting the premises to minimise physical interaction with workers.Not applicable

    ❑ Use electronic paperwork where practical. If a signature is required, discuss providing a confirmation email instead, or take a photo of the goods onsite as proof of delivery.

  6. Review and monitor❑ Regularly review your systems of work to ensure they are consistent with current directions and advice provided by health authorities.Implementation Team to monitor directions and advice provided by Queensland Health and update this Plan accordingly.
  7. ❑ This checklist is a key part of your COVID Plan as outlined on the WorkSafe website.

    ❑ Publicly display this signed checklist as evidence that you are a COVID Safe business.

    COVID Plan to be publicly displayed at Reception.

    ❑ Keep up to date and find additional guidance at &

    Implementation Team to monitor directions and advice provided by Queensland Health and update this Plan accordingly.

  8. ❑ Employees with a general work-related complaint can call WHS Queensland on 1300 362 128.

    ❑ Business owners that would like to better understand their WHS duties regarding COVID-19 can call 1300 005 018.

    ❑ Customers who have concerns about whether a business is complying with this checklist can call 134COVID (13 42 68) or their union or industry association.

Name:   Rod Elsworth                                                   Position:  Vice President

Date:  13 July 2020

Posted in COVID-19 Updates.